added NLU v3 functionality with JSON schema validation and error handling in OpenAI service
This commit is contained in:
Lucas Tettamanti
54
package-lock.json
generated
54
package-lock.json
generated
@@ -9,6 +9,7 @@
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"version": "1.0.0",
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"license": "MIT",
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"dependencies": {
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"ajv": "^8.17.1",
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"cors": "^2.8.5",
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"dotenv": "^17.2.3",
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"express": "^4.19.2",
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@@ -133,6 +134,22 @@
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"node": ">= 0.6"
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}
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},
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"node_modules/ajv": {
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"version": "8.17.1",
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"resolved": "https://registry.npmjs.org/ajv/-/ajv-8.17.1.tgz",
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"integrity": "sha512-B/gBuNg5SiMTrPkC+A2+cW0RszwxYmn6VYxB/inlBStS5nx6xHIt/ehKRhIMhqusl7a8LjQoZnjCs5vhwxOQ1g==",
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"license": "MIT",
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"dependencies": {
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"fast-deep-equal": "^3.1.3",
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"fast-uri": "^3.0.1",
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"json-schema-traverse": "^1.0.0",
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"require-from-string": "^2.0.2"
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},
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"funding": {
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"type": "github",
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"url": "https://github.com/sponsors/epoberezkin"
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}
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},
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"node_modules/anymatch": {
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"version": "3.1.3",
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"resolved": "https://registry.npmjs.org/anymatch/-/anymatch-3.1.3.tgz",
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@@ -519,6 +536,28 @@
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"url": "https://opencollective.com/express"
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}
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},
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"node_modules/fast-deep-equal": {
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"version": "3.1.3",
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"resolved": "https://registry.npmjs.org/fast-deep-equal/-/fast-deep-equal-3.1.3.tgz",
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"license": "MIT"
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},
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"node_modules/fast-uri": {
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"version": "3.1.0",
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"resolved": "https://registry.npmjs.org/fast-uri/-/fast-uri-3.1.0.tgz",
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"integrity": "sha512-iPeeDKJSWf4IEOasVVrknXpaBV0IApz/gp7S2bb7Z4Lljbl2MGJRqInZiUrQwV16cpzw/D3S5j5Julj/gT52AA==",
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"funding": [
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{
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"type": "github",
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"url": "https://github.com/sponsors/fastify"
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},
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{
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"type": "opencollective",
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"url": "https://opencollective.com/fastify"
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}
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],
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"license": "BSD-3-Clause"
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},
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"node_modules/fill-range": {
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"version": "7.1.1",
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"resolved": "https://registry.npmjs.org/fill-range/-/fill-range-7.1.1.tgz",
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@@ -788,6 +827,12 @@
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"node": ">=0.12.0"
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}
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},
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"node_modules/json-schema-traverse": {
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"version": "1.0.0",
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"resolved": "https://registry.npmjs.org/json-schema-traverse/-/json-schema-traverse-1.0.0.tgz",
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"integrity": "sha512-NM8/P9n3XjXhIZn1lLhkFaACTOURQXjWhV4BA/RnOv8xvgqtqpAX9IO4mRQxSx1Rlo4tqzeqb0sOlruaOy3dug==",
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"license": "MIT"
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},
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"node_modules/math-intrinsics": {
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"version": "1.1.0",
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"resolved": "https://registry.npmjs.org/math-intrinsics/-/math-intrinsics-1.1.0.tgz",
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@@ -1231,6 +1276,15 @@
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"node": ">=8.10.0"
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}
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},
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"node_modules/require-from-string": {
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"version": "2.0.2",
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"resolved": "https://registry.npmjs.org/require-from-string/-/require-from-string-2.0.2.tgz",
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"integrity": "sha512-Xf0nWe6RseziFMu+Ap9biiUbmplq6S9/p+7w7YXP/JBHhrUDDUhwa+vANyubuqfZWTveU//DYVGsDG7RKL/vEw==",
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"license": "MIT",
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"engines": {
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"node": ">=0.10.0"
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}
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},
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"node_modules/safe-buffer": {
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"version": "5.2.1",
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"resolved": "https://registry.npmjs.org/safe-buffer/-/safe-buffer-5.2.1.tgz",
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@@ -16,6 +16,7 @@
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"author": "Lucas Tettamanti",
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"license": "MIT",
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"dependencies": {
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"ajv": "^8.17.1",
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"cors": "^2.8.5",
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"dotenv": "^17.2.3",
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"express": "^4.19.2",
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@@ -10,7 +10,7 @@ export function createApp({ tenantId }) {
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const app = express();
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app.use(cors());
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app.use(express.json({ limit: "1mb" }));
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app.use(express.json({ limit: "1mb" }));
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// Serve /public as static (UI + webcomponents)
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const __filename = fileURLToPath(import.meta.url);
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153
src/services/fsm.js
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153
src/services/fsm.js
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@@ -0,0 +1,153 @@
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/**
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* FSM autoritativa (server-side) para el flujo conversacional.
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*
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* Principios:
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* - El LLM NO decide estados. Solo NLU.
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* - El backend deriva el estado objetivo a partir del contexto + acciones.
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* - Validamos transiciones y, si algo queda inconsistente, caemos a ERROR_RECOVERY.
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*/
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export const ConversationState = Object.freeze({
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IDLE: "IDLE",
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BROWSING: "BROWSING",
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AWAITING_QUANTITY: "AWAITING_QUANTITY",
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CART_ACTIVE: "CART_ACTIVE",
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AWAITING_ADDRESS: "AWAITING_ADDRESS",
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AWAITING_PAYMENT: "AWAITING_PAYMENT",
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COMPLETED: "COMPLETED",
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ERROR_RECOVERY: "ERROR_RECOVERY",
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});
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export const ALL_STATES = Object.freeze(Object.values(ConversationState));
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function hasBasketItems(ctx) {
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const items = ctx?.basket?.items || ctx?.order_basket?.items;
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return Array.isArray(items) && items.length > 0;
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}
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function hasPendingClarification(ctx) {
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const pc = ctx?.pending_clarification;
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return Boolean(pc?.candidates?.length) || Boolean(pc?.options?.length);
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}
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function hasPendingItem(ctx) {
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return Boolean(ctx?.pending_item?.product_id || ctx?.pending_item?.sku);
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}
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function hasAddress(ctx) {
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return Boolean(ctx?.delivery_address?.text || ctx?.address?.text || ctx?.address_text);
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}
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function hasWooOrder(ctx) {
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return Boolean(ctx?.woo_order_id || ctx?.last_order_id);
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}
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function hasPaymentLink(ctx) {
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return Boolean(ctx?.mp?.init_point || ctx?.payment?.init_point || ctx?.payment_link);
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}
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function isPaid(ctx) {
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const st =
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ctx?.mp?.payment_status ||
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ctx?.payment?.status ||
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ctx?.payment_status ||
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null;
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return st === "approved" || st === "paid";
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}
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/**
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* Deriva el estado objetivo según el contexto actual y señales del turno.
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* `signals` es información determinística del motor del turno (no del LLM),
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* por ejemplo: { requested_checkout: true }.
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*/
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export function deriveNextState(prevState, ctx = {}, signals = {}) {
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// Regla 1: pago confirmado gana siempre
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if (isPaid(ctx)) return ConversationState.COMPLETED;
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// Regla 2: si ya existe orden + link de pago, estamos esperando pago
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if (hasWooOrder(ctx) && hasPaymentLink(ctx)) return ConversationState.AWAITING_PAYMENT;
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// Regla 3: si intentó checkout pero falta dirección
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if ((signals.requested_checkout || signals.requested_address) && hasBasketItems(ctx) && !hasAddress(ctx)) {
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return ConversationState.AWAITING_ADDRESS;
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}
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// Regla 4: si hay item pendiente sin completar cantidad
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if (hasPendingItem(ctx) && !signals.pending_item_completed) {
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return ConversationState.AWAITING_QUANTITY;
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}
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// Regla 5: si hay carrito activo
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if (hasBasketItems(ctx)) return ConversationState.CART_ACTIVE;
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// Regla 6: si estamos mostrando opciones / esperando selección
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if (hasPendingClarification(ctx) || signals.did_show_options || signals.is_browsing) {
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return ConversationState.BROWSING;
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}
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return ConversationState.IDLE;
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}
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const ALLOWED = Object.freeze({
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[ConversationState.IDLE]: [
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ConversationState.IDLE,
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ConversationState.BROWSING,
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ConversationState.AWAITING_QUANTITY,
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ConversationState.CART_ACTIVE,
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ConversationState.ERROR_RECOVERY,
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],
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[ConversationState.BROWSING]: [
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ConversationState.BROWSING,
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ConversationState.AWAITING_QUANTITY,
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ConversationState.CART_ACTIVE,
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ConversationState.IDLE,
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ConversationState.ERROR_RECOVERY,
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],
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[ConversationState.AWAITING_QUANTITY]: [
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ConversationState.AWAITING_QUANTITY,
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ConversationState.CART_ACTIVE,
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ConversationState.BROWSING,
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ConversationState.ERROR_RECOVERY,
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],
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[ConversationState.CART_ACTIVE]: [
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ConversationState.CART_ACTIVE,
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ConversationState.AWAITING_ADDRESS,
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ConversationState.AWAITING_PAYMENT,
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ConversationState.ERROR_RECOVERY,
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ConversationState.BROWSING,
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],
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[ConversationState.AWAITING_ADDRESS]: [
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ConversationState.AWAITING_ADDRESS,
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ConversationState.AWAITING_PAYMENT,
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ConversationState.CART_ACTIVE,
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ConversationState.ERROR_RECOVERY,
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],
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[ConversationState.AWAITING_PAYMENT]: [
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ConversationState.AWAITING_PAYMENT,
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ConversationState.COMPLETED,
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ConversationState.ERROR_RECOVERY,
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],
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[ConversationState.COMPLETED]: [
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ConversationState.COMPLETED,
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ConversationState.IDLE, // nueva conversación / reinicio natural
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ConversationState.ERROR_RECOVERY,
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],
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[ConversationState.ERROR_RECOVERY]: ALL_STATES,
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});
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export function validateTransition(prevState, nextState) {
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const p = prevState || ConversationState.IDLE;
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const n = nextState || ConversationState.IDLE;
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if (!ALLOWED[p]) return { ok: false, reason: "unknown_prev_state", prev: p, next: n };
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if (!ALL_STATES.includes(n)) return { ok: false, reason: "unknown_next_state", prev: p, next: n };
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const ok = ALLOWED[p].includes(n);
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return ok ? { ok: true } : { ok: false, reason: "invalid_transition", prev: p, next: n };
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}
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export function safeNextState(prevState, ctx, signals) {
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const desired = deriveNextState(prevState, ctx, signals);
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const v = validateTransition(prevState, desired);
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if (v.ok) return { next_state: desired, validation: v };
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return { next_state: ConversationState.ERROR_RECOVERY, validation: v };
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}
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@@ -1,5 +1,6 @@
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import OpenAI from "openai";
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import { z } from "zod";
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import Ajv from "ajv";
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import { debug as dbg } from "./debug.js";
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let _client = null;
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@@ -126,6 +127,141 @@ async function jsonCompletion({ system, user, model }) {
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return { parsed, raw_text: text, model: chosenModel, usage: resp?.usage || null };
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}
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// --- NLU v3 (single-step, schema-strict) ---
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const NluV3JsonSchema = {
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$id: "NluV3",
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type: "object",
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additionalProperties: false,
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required: ["intent", "confidence", "language", "entities", "needs"],
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properties: {
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intent: {
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type: "string",
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enum: ["price_query", "browse", "add_to_cart", "remove_from_cart", "checkout", "greeting", "other"],
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},
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confidence: { type: "number", minimum: 0, maximum: 1 },
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language: { type: "string" },
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entities: {
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type: "object",
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additionalProperties: false,
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required: ["product_query", "quantity", "unit", "selection", "attributes", "preparation"],
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properties: {
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product_query: { anyOf: [{ type: "string" }, { type: "null" }] },
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quantity: { anyOf: [{ type: "number" }, { type: "null" }] },
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unit: { anyOf: [{ type: "string", enum: ["kg", "g", "unidad"] }, { type: "null" }] },
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selection: {
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anyOf: [
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{ type: "null" },
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{
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type: "object",
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additionalProperties: false,
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required: ["type", "value"],
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properties: {
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type: { type: "string", enum: ["index", "text", "sku"] },
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value: { type: "string", minLength: 1 },
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},
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},
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],
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},
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attributes: { type: "array", items: { type: "string" } },
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preparation: { type: "array", items: { type: "string" } },
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},
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},
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needs: {
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type: "object",
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additionalProperties: false,
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required: ["catalog_lookup", "knowledge_lookup"],
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properties: {
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catalog_lookup: { type: "boolean" },
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knowledge_lookup: { type: "boolean" },
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},
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},
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},
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};
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const ajv = new Ajv({ allErrors: true, strict: true });
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const validateNluV3 = ajv.compile(NluV3JsonSchema);
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function nluV3Fallback() {
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return {
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intent: "other",
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confidence: 0,
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language: "es-AR",
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entities: {
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product_query: null,
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quantity: null,
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unit: null,
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selection: null,
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attributes: [],
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preparation: [],
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},
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needs: { catalog_lookup: false, knowledge_lookup: false },
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};
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}
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function nluV3Errors() {
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const errs = validateNluV3.errors || [];
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return errs.map((e) => ({
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instancePath: e.instancePath,
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schemaPath: e.schemaPath,
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keyword: e.keyword,
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message: e.message,
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params: e.params,
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}));
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}
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export async function llmNluV3({ input, model } = {}) {
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const systemBase =
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"Sos un servicio NLU (es-AR). Extraés intención y entidades del mensaje del usuario.\n" +
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"IMPORTANTE:\n" +
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"- NO decidas estados (FSM), NO planifiques acciones, NO inventes productos ni precios.\n" +
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"- Respondé SOLO con JSON válido, EXACTAMENTE con las keys del contrato. additionalProperties=false.\n" +
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"- Si hay opciones mostradas y el usuario responde con un número/ordinal ('el segundo'), eso es entities.selection {type:'index'}.\n" +
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"- Si el usuario responde 'mostrame más', poné intent='browse' y entities.selection=null (la paginación la maneja el servidor).\n" +
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"- needs.catalog_lookup debe ser true para intents price_query|browse|add_to_cart si NO es una pura selección sobre opciones ya mostradas.\n";
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const user = JSON.stringify(input ?? {});
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// intento 1
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const first = await jsonCompletion({ system: systemBase, user, model });
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if (validateNluV3(first.parsed)) {
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return { nlu: first.parsed, raw_text: first.raw_text, model: first.model, usage: first.usage, schema: "v3", validation: { ok: true } };
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}
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const errors1 = nluV3Errors();
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// retry 1 vez
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const systemRetry =
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systemBase +
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"\nTu respuesta anterior no validó el JSON Schema. Corregí el JSON para que cumpla estrictamente.\n" +
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`Errores: ${JSON.stringify(errors1).slice(0, 1800)}\n`;
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try {
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const second = await jsonCompletion({ system: systemRetry, user, model });
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if (validateNluV3(second.parsed)) {
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return { nlu: second.parsed, raw_text: second.raw_text, model: second.model, usage: second.usage, schema: "v3", validation: { ok: true, retried: true } };
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}
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const errors2 = nluV3Errors();
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return {
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nlu: nluV3Fallback(),
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raw_text: second.raw_text,
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model: second.model,
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usage: second.usage,
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schema: "v3",
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validation: { ok: false, retried: true, errors: errors2 },
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};
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} catch (e) {
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return {
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nlu: nluV3Fallback(),
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raw_text: first.raw_text,
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model: first.model,
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usage: first.usage,
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schema: "v3",
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validation: { ok: false, retried: true, error: String(e?.message || e), errors: errors1 },
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};
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}
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}
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/**
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* Genera un "plan" de conversación (salida estructurada) usando OpenAI.
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*
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Reference in New Issue
Block a user