badges on the right, evolution api sender
This commit is contained in:
Lucas Tettamanti
7
.cursor/debug.log
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7
.cursor/debug.log
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@@ -0,0 +1,7 @@
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{"location":"pipeline.js:398","message":"upsertConversationState - context being saved","data":{"nextState":"CART","intent":"add_to_cart","orderPendingCount":0,"orderCartCount":1,"pendingItemsFromPatch":0,"pendingQueries":[]},"timestamp":1769399756809,"sessionId":"debug-session","hypothesisId":"A"}
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{"location":"pipeline.js:398","message":"upsertConversationState - context being saved","data":{"nextState":"CART","intent":"add_to_cart","orderPendingCount":1,"orderCartCount":1,"pendingItemsFromPatch":1,"pendingQueries":["chota"]},"timestamp":1769399763739,"sessionId":"debug-session","hypothesisId":"A"}
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{"location":"cartHelpers.js:320","message":"takeover - order before/after pending removal","data":{"pendingItemId":"pending_1769399763727_6f1m2r","pendingItemQuery":"chota","originalPendingCount":1,"newPendingCount":0,"originalPendingIds":["pending_1769399763727_6f1m2r"],"newPendingIds":[]},"timestamp":1769399769529,"sessionId":"debug-session","hypothesisId":"C"}
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{"location":"pipeline.js:398","message":"upsertConversationState - context being saved","data":{"nextState":"CART","intent":"human_takeover","orderPendingCount":0,"orderCartCount":1,"pendingItemsFromPatch":0,"pendingQueries":[]},"timestamp":1769399769547,"sessionId":"debug-session","hypothesisId":"A"}
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{"location":"takeovers.handler.js:173","message":"respond - state read from DB","data":{"state":"CART","orderPendingCount":0,"orderCartCount":1,"pendingQueries":[]},"timestamp":1769399811578,"sessionId":"debug-session","hypothesisId":"B"}
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{"location":"takeovers.handler.js:195","message":"respond - order being saved (with cart items)","data":{"orderPendingCount":0,"orderCartCount":2,"pendingQueries":[]},"timestamp":1769399811579,"sessionId":"debug-session","hypothesisId":"B-save"}
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{"location":"pipeline.js:398","message":"upsertConversationState - context being saved","data":{"nextState":"CART","intent":"view_cart","orderPendingCount":0,"orderCartCount":2,"pendingItemsFromPatch":0,"pendingQueries":[]},"timestamp":1769399826724,"sessionId":"debug-session","hypothesisId":"A"}
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19
docs/env.md
19
docs/env.md
@@ -28,6 +28,25 @@
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- **`WOO_CONSUMER_KEY`**: consumer key (se usa solo si en `tenant_ecommerce_config` falta `consumer_key`).
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- **`WOO_CONSUMER_SECRET`**: consumer secret (idem).
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### Evolution API (WhatsApp)
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Variables para el envío de mensajes a WhatsApp via Evolution API.
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- **`EVOLUTION_API_URL`**: URL base de Evolution API (ej: `https://api.evolution.com`).
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- **`EVOLUTION_API_KEY`**: API key para autenticación (header `apikey`).
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- **`EVOLUTION_INSTANCE_NAME`**: nombre de la instancia de WhatsApp (ej: `piaf`).
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- **`EVOLUTION_SEND_ENABLED`**: habilita/deshabilita el envío real a WhatsApp.
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- `0` (default): Solo guarda mensajes en BD, NO envía a WhatsApp. Ideal para desarrollo/pruebas.
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- `1`: Envía mensajes realmente a WhatsApp. Para producción.
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**Flujo:**
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1. Bot recibe mensaje de Evolution via webhook (`/webhook/evolution`)
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2. Procesa el mensaje y genera respuesta
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3. Guarda respuesta en BD (`direction: "out"`)
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4. Si `EVOLUTION_SEND_ENABLED=1`, envía respuesta a Evolution API → WhatsApp
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**Endpoint usado:** `POST {EVOLUTION_API_URL}/message/sendText/{instance}`
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## Debug por temas (nuevo)
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Todos aceptan `1/true/yes/on` para activar.
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@@ -32,6 +32,14 @@ WOO_BASE_URL=https://tu-tienda.com
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WOO_CONSUMER_KEY=ck_xxx
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WOO_CONSUMER_SECRET=cs_xxx
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# ===================
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# Evolution API - WhatsApp
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# ===================
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EVOLUTION_API_URL=https://api.evolution.com
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EVOLUTION_API_KEY=your-api-key
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EVOLUTION_INSTANCE_NAME=piaf
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EVOLUTION_SEND_ENABLED=0 # 0=solo BD (pruebas), 1=envía a WhatsApp (producción)
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# ===================
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# Debug Flags (1/true/yes/on para activar)
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# ===================
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@@ -29,12 +29,16 @@ class ConversationInspector extends HTMLElement {
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.item.in { background:#0f1520; border-color:#2a3a55; }
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.item.out { background:#111b2a; border-color:#2a3a55; }
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.item.active { outline:2px solid #1f6feb; box-shadow: 0 0 0 2px rgba(31,111,235,.25); }
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.kv { display:grid; grid-template-columns:70px 1fr; gap:6px 10px; }
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.k { color:#8aa0b5; font-size:11px; letter-spacing:.4px; text-transform:uppercase; }
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.v { font-size:12px; color:#e7eef7; }
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.chips { display:flex; flex-wrap:wrap; gap:6px; margin-top:6px; }
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.chip { display:inline-flex; align-items:center; gap:6px; padding:2px 6px; border-radius:999px; background:#1d2a3a; border:1px solid #243247; font-size:11px; color:#8aa0b5; }
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.cart { margin-top:6px; font-size:11px; color:#c7d8ee; }
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.item-row { display:flex; gap:8px; }
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.item-left { flex:1; min-width:0; }
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.item-right { display:flex; flex-direction:column; gap:4px; align-items:flex-end; justify-content:flex-start; min-width:60px; }
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.kv { display:grid; grid-template-columns:55px 1fr; gap:4px 6px; }
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.k { color:#8aa0b5; font-size:10px; letter-spacing:.3px; text-transform:uppercase; }
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.v { font-size:11px; color:#e7eef7; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
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.chips { display:flex; flex-direction:column; gap:3px; align-items:flex-end; }
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.chip { display:inline-flex; align-items:center; gap:3px; padding:2px 5px; border-radius:999px; background:#1d2a3a; border:1px solid #243247; font-size:9px; color:#8aa0b5; white-space:nowrap; }
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.chip .dot { flex-shrink:0; }
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.cart { margin-top:4px; font-size:10px; color:#c7d8ee; line-height:1.3; }
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.tool { margin-top:6px; font-size:11px; color:#8aa0b5; }
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.dot { width:8px; height:8px; border-radius:50%; }
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.ok { background:#2ecc71; } .warn { background:#f1c40f; } .err { background:#e74c3c; }
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@@ -216,12 +220,26 @@ class ConversationInspector extends HTMLElement {
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toolSummary(tools = []) {
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return tools.map((t) => ({
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type: t.type || t.name || "tool",
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type: this.formatToolName(t.type || t.name || "tool"),
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ok: t.ok !== false,
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error: t.error || null,
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}));
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}
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formatToolName(name) {
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// Nombres cortos para tools comunes
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const shortNames = {
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"ensure_woo_customer": "woo customer",
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"create_order": "create order",
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"update_order": "update order",
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"send_payment_link": "payment link",
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"request_human_takeover": "human takeover",
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"add_to_cart": "add to cart",
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"human_response_sent": "human response",
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};
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return shortNames[name] || name.replace(/_/g, " ");
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}
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render() {
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const metaEl = this.shadowRoot.getElementById("meta");
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const countEl = this.shadowRoot.getElementById("count");
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@@ -269,24 +287,30 @@ class ConversationInspector extends HTMLElement {
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: "NLU ok";
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el.innerHTML = `
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<div class="kv">
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<div class="k">${dir === "in" ? "IN" : "OUT"}</div>
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<div class="v">${new Date(msg.ts).toLocaleString()}</div>
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<div class="k">STATE</div>
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<div class="v">${dir === "out" ? nextState : prevState}</div>
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<div class="k">INTENT</div>
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<div class="v">${dir === "out" ? intent : "—"}</div>
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<div class="k">NLU</div>
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<div class="v">${dir === "out" && llmMeta ? llmNote : "—"}</div>
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</div>
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<div class="cart"><strong>Carrito:</strong> ${dir === "out" ? this.formatOrder(basket, pendingItems, order) : "—"}</div>
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<div class="chips">
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${tools
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.map(
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(t) =>
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`<span class="chip"><span class="dot ${t.ok ? "ok" : "err"}"></span>${t.type}</span>`
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)
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.join("")}
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<div class="item-row">
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<div class="item-left">
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<div class="kv">
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<div class="k">${dir === "in" ? "IN" : "OUT"}</div>
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<div class="v">${new Date(msg.ts).toLocaleString()}</div>
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<div class="k">STATE</div>
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<div class="v">${dir === "out" ? nextState : prevState}</div>
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<div class="k">INTENT</div>
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<div class="v">${dir === "out" ? intent : "—"}</div>
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<div class="k">NLU</div>
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<div class="v">${dir === "out" && llmMeta ? llmNote : "—"}</div>
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</div>
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<div class="cart"><strong>Carrito:</strong> ${dir === "out" ? this.formatOrder(basket, pendingItems, order) : "—"}</div>
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</div>
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<div class="item-right">
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<div class="chips">
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${tools
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.map(
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(t) =>
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`<span class="chip"><span class="dot ${t.ok ? "ok" : "err"}"></span>${t.type}</span>`
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)
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.join("")}
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</div>
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</div>
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</div>
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`;
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@@ -397,18 +421,24 @@ class ConversationInspector extends HTMLElement {
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el.dataset.messageId = msg.message_id;
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el.innerHTML = `
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<div class="kv">
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<div class="k">IN</div>
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<div class="v">${new Date(msg.ts).toLocaleString()}</div>
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<div class="k">STATE</div>
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<div class="v">—</div>
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<div class="k">INTENT</div>
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<div class="v">—</div>
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<div class="k">NLU</div>
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<div class="v">procesando...</div>
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<div class="item-row">
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<div class="item-left">
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<div class="kv">
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<div class="k">IN</div>
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<div class="v">${new Date(msg.ts).toLocaleString()}</div>
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<div class="k">STATE</div>
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<div class="v">—</div>
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<div class="k">INTENT</div>
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<div class="v">—</div>
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<div class="k">NLU</div>
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<div class="v">procesando...</div>
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</div>
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<div class="cart"><strong>Carrito:</strong> —</div>
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</div>
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<div class="item-right">
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<div class="chips"></div>
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</div>
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</div>
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<div class="cart"><strong>Carrito:</strong> —</div>
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<div class="chips"></div>
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`;
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list.appendChild(el);
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@@ -183,6 +183,12 @@ class OpsShell extends HTMLElement {
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this.setView("takeovers", {}, { updateUrl: true });
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};
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// Listen for new takeovers via SSE - update badge immediately
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this._unsubTakeover = on("takeover:created", () => {
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this._takeoverCount++;
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this.updateTakeoverBadge(this._takeoverCount);
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});
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// Start polling for takeovers
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this.pollTakeovers();
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this._pollInterval = setInterval(() => this.pollTakeovers(), 30000);
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@@ -192,6 +198,7 @@ class OpsShell extends HTMLElement {
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this._unsub?.();
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this._unsubSwitch?.();
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this._unsubRouter?.();
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this._unsubTakeover?.();
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if (this._pollInterval) clearInterval(this._pollInterval);
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}
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@@ -127,7 +127,7 @@ class TakeoversCrud extends HTMLElement {
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this.loadProducts();
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// Refresh cuando se recibe evento SSE de nuevo takeover
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this._unsubSse = on("sse:takeover", () => this.load());
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this._unsubSse = on("takeover:created", () => this.load());
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}
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disconnectedCallback() {
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@@ -298,11 +298,6 @@ class TakeoversCrud extends HTMLElement {
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</div>
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</div>
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<div class="field" style="flex:1;">
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<label>Tu respuesta (se enviara como el bot)</label>
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<textarea id="responseInput" placeholder="Ej: Te anoto 2kg de vacío. ¿Algo más?"></textarea>
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</div>
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<div class="alias-section">
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<h4>Agregar Alias (opcional)</h4>
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<div class="checkbox-row">
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@@ -320,6 +315,11 @@ class TakeoversCrud extends HTMLElement {
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</div>
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</div>
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<div class="field" style="flex:1;">
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<label>Tu respuesta (se enviara como el bot)</label>
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<textarea id="responseInput" placeholder="Ej: Te anoto 2kg de vacío. ¿Algo más?"></textarea>
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</div>
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<div class="actions">
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<button id="respondBtn">Enviar Respuesta</button>
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<button id="cancelBtn" class="danger">Cancelar Takeover</button>
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@@ -268,11 +268,11 @@ export const api = {
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return fetch(`/takeovers/${id}`).then(r => r.json());
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},
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async respondTakeover(id, { response, add_alias }) {
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async respondTakeover(id, { response, add_alias, cart_items }) {
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return fetch(`/takeovers/${id}/respond`, {
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method: "POST",
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headers: { "Content-Type": "application/json" },
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body: JSON.stringify({ response, add_alias }),
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body: JSON.stringify({ response, add_alias, cart_items }),
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}).then(r => r.json());
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},
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@@ -6,6 +6,7 @@ export function connectSSE() {
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es.addEventListener("hello", () => emit("sse:status", { ok: true }));
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es.addEventListener("conversation.upsert", (e) => emit("conversation:upsert", JSON.parse(e.data)));
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es.addEventListener("run.created", (e) => emit("run:created", JSON.parse(e.data)));
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es.addEventListener("takeover.created", (e) => emit("takeover:created", JSON.parse(e.data)));
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es.onerror = () => emit("sse:status", { ok: false });
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@@ -1,3 +1,4 @@
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import crypto from "crypto";
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import {
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createTakeover,
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listPendingTakeovers,
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@@ -10,7 +11,9 @@ import {
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getTakeoverStats,
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} from "../db/takeoverRepo.js";
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import { insertAlias, upsertAliasMapping } from "../db/repo.js";
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import { getRecentMessagesForLLM, getConversationState, upsertConversationState } from "../../2-identity/db/repo.js";
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import { getRecentMessagesForLLM, getConversationState, upsertConversationState, insertMessage } from "../../2-identity/db/repo.js";
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import { sseSend } from "../../shared/sse.js";
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import { sendTextMessage, isEvolutionEnabled } from "../../1-intake/services/evolutionSender.js";
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/**
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* Lista takeovers pendientes de respuesta
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@@ -107,13 +110,70 @@ export async function handleRespondToTakeover({
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id,
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humanResponse: response,
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respondedBy,
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cartItems, // Pasar los items para que se guarden
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cartItems,
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});
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if (!result) {
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throw new Error("Takeover not found or already responded");
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}
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// INSERTAR EL MENSAJE DE RESPUESTA EN LA BD
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if (result.chat_id && response) {
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try {
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const messageId = `takeover_${crypto.randomUUID()}`;
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await insertMessage({
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tenant_id: tenantId,
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wa_chat_id: result.chat_id,
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provider: "takeover",
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message_id: messageId,
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direction: "out",
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text: response,
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payload: {
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reply: response,
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takeover_id: id,
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railguard: { simulated: false, source: "human_takeover" }
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},
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run_id: null,
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});
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// Emitir SSE para que la UI se actualice
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sseSend("run.created", {
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run_id: null,
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ts: new Date().toISOString(),
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chat_id: result.chat_id,
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from: respondedBy || "admin",
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status: "ok",
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prev_state: "AWAITING_HUMAN",
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input: { text: "[human takeover response]" },
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llm_output: {
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reply: response,
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intent: "human_response",
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next_state: "CART",
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},
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tools: [],
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invariants: { ok: true, checks: [] },
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final_reply: response,
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order_id: null,
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payment_link: null,
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latency_ms: 0,
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});
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// Enviar a WhatsApp via Evolution API (si está habilitado)
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if (isEvolutionEnabled()) {
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try {
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await sendTextMessage({ chatId: result.chat_id, text: response });
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console.log(`[takeovers] Message sent to Evolution for ${result.chat_id}`);
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} catch (e) {
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console.error("[takeovers] Evolution send error:", e.message);
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}
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}
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console.log(`[takeovers] Message inserted for ${result.chat_id}`);
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} catch (e) {
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console.error("[takeovers] Error inserting message:", e);
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}
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}
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// Si hay items para agregar al carrito, actualizar el estado de la conversación
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if (cartItems && cartItems.length > 0 && result.chat_id) {
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try {
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138
src/modules/1-intake/services/evolutionSender.js
Normal file
138
src/modules/1-intake/services/evolutionSender.js
Normal file
@@ -0,0 +1,138 @@
|
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/**
|
||||
* Evolution API Sender - Envía mensajes a WhatsApp via Evolution API
|
||||
*
|
||||
* Controlado por EVOLUTION_SEND_ENABLED:
|
||||
* - 0 (default): Solo guarda en BD, no envía a WhatsApp (modo prueba)
|
||||
* - 1: Envía realmente a WhatsApp (producción)
|
||||
*/
|
||||
|
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const EVOLUTION_API_URL = process.env.EVOLUTION_API_URL;
|
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const EVOLUTION_API_KEY = process.env.EVOLUTION_API_KEY;
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const EVOLUTION_INSTANCE_NAME = process.env.EVOLUTION_INSTANCE_NAME;
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|
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/**
|
||||
* Verifica si el envío a Evolution API está habilitado
|
||||
*/
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export function isEvolutionEnabled() {
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||||
const enabled = process.env.EVOLUTION_SEND_ENABLED;
|
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return enabled === "1" || enabled === "true" || enabled === "yes" || enabled === "on";
|
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}
|
||||
|
||||
/**
|
||||
* Extrae el número de teléfono del chat_id
|
||||
* @param {string} chatId - Formato: "5491133230322@s.whatsapp.net"
|
||||
* @returns {string} - Solo el número: "5491133230322"
|
||||
*/
|
||||
function extractPhoneNumber(chatId) {
|
||||
if (!chatId) return null;
|
||||
return chatId.replace("@s.whatsapp.net", "").replace("@c.us", "");
|
||||
}
|
||||
|
||||
/**
|
||||
* Envía un mensaje de texto a través de Evolution API
|
||||
*
|
||||
* @param {Object} params
|
||||
* @param {string} params.chatId - ID del chat (ej: "5491133230322@s.whatsapp.net")
|
||||
* @param {string} params.text - Texto del mensaje a enviar
|
||||
* @param {string} [params.instanceName] - Nombre de la instancia (opcional, usa env por defecto)
|
||||
* @returns {Promise<{ok: boolean, messageId?: string, error?: string}>}
|
||||
*/
|
||||
export async function sendTextMessage({ chatId, text, instanceName = null }) {
|
||||
// Verificar si está habilitado
|
||||
if (!isEvolutionEnabled()) {
|
||||
console.log(`[evolution] Send disabled, message NOT sent to ${chatId}`);
|
||||
return { ok: true, skipped: true, reason: "EVOLUTION_SEND_ENABLED=0" };
|
||||
}
|
||||
|
||||
// Validar configuración
|
||||
if (!EVOLUTION_API_URL || !EVOLUTION_API_KEY) {
|
||||
console.error("[evolution] Missing EVOLUTION_API_URL or EVOLUTION_API_KEY");
|
||||
return { ok: false, error: "missing_config" };
|
||||
}
|
||||
|
||||
const instance = instanceName || EVOLUTION_INSTANCE_NAME;
|
||||
if (!instance) {
|
||||
console.error("[evolution] Missing EVOLUTION_INSTANCE_NAME");
|
||||
return { ok: false, error: "missing_instance" };
|
||||
}
|
||||
|
||||
const phoneNumber = extractPhoneNumber(chatId);
|
||||
if (!phoneNumber) {
|
||||
console.error("[evolution] Invalid chatId:", chatId);
|
||||
return { ok: false, error: "invalid_chat_id" };
|
||||
}
|
||||
|
||||
// Construir URL y payload
|
||||
const url = `${EVOLUTION_API_URL}/message/sendText/${instance}`;
|
||||
const payload = {
|
||||
number: phoneNumber,
|
||||
text: text,
|
||||
};
|
||||
|
||||
try {
|
||||
console.log(`[evolution] Sending to ${phoneNumber}...`);
|
||||
|
||||
const response = await fetch(url, {
|
||||
method: "POST",
|
||||
headers: {
|
||||
"Content-Type": "application/json",
|
||||
"apikey": EVOLUTION_API_KEY,
|
||||
},
|
||||
body: JSON.stringify(payload),
|
||||
});
|
||||
|
||||
const data = await response.json().catch(() => ({}));
|
||||
|
||||
if (!response.ok) {
|
||||
console.error(`[evolution] Error ${response.status}:`, data);
|
||||
return { ok: false, error: `http_${response.status}`, details: data };
|
||||
}
|
||||
|
||||
console.log(`[evolution] Sent to ${phoneNumber}, messageId: ${data?.key?.id || "unknown"}`);
|
||||
return {
|
||||
ok: true,
|
||||
messageId: data?.key?.id || null,
|
||||
response: data,
|
||||
};
|
||||
|
||||
} catch (err) {
|
||||
console.error("[evolution] Network error:", err.message);
|
||||
return { ok: false, error: "network_error", message: err.message };
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* Verifica el estado de la instancia de Evolution
|
||||
* @returns {Promise<{ok: boolean, connected?: boolean, error?: string}>}
|
||||
*/
|
||||
export async function checkInstanceStatus() {
|
||||
if (!EVOLUTION_API_URL || !EVOLUTION_API_KEY || !EVOLUTION_INSTANCE_NAME) {
|
||||
return { ok: false, error: "missing_config" };
|
||||
}
|
||||
|
||||
const url = `${EVOLUTION_API_URL}/instance/connectionState/${EVOLUTION_INSTANCE_NAME}`;
|
||||
|
||||
try {
|
||||
const response = await fetch(url, {
|
||||
method: "GET",
|
||||
headers: {
|
||||
"apikey": EVOLUTION_API_KEY,
|
||||
},
|
||||
});
|
||||
|
||||
const data = await response.json().catch(() => ({}));
|
||||
|
||||
if (!response.ok) {
|
||||
return { ok: false, error: `http_${response.status}` };
|
||||
}
|
||||
|
||||
return {
|
||||
ok: true,
|
||||
connected: data?.state === "open" || data?.instance?.state === "open",
|
||||
state: data?.state || data?.instance?.state,
|
||||
};
|
||||
|
||||
} catch (err) {
|
||||
return { ok: false, error: "network_error", message: err.message };
|
||||
}
|
||||
}
|
||||
@@ -18,6 +18,8 @@ import { runTurnV3 } from "../../3-turn-engine/turnEngineV3.js";
|
||||
import { safeNextState } from "../../3-turn-engine/fsm.js";
|
||||
import { createOrder, updateOrder } from "../../4-woo-orders/wooOrders.js";
|
||||
import { createPreference } from "../../6-mercadopago/mercadoPago.js";
|
||||
import { handleCreateTakeover } from "../../0-ui/handlers/takeovers.js";
|
||||
import { sendTextMessage, isEvolutionEnabled } from "../../1-intake/services/evolutionSender.js";
|
||||
|
||||
function nowIso() {
|
||||
return new Date().toISOString();
|
||||
@@ -283,6 +285,23 @@ const runStatus = llmMeta?.error ? "warn" : "ok";
|
||||
actionPatch.woo_order_id = order?.id || null;
|
||||
actionPatch.order_total = calcOrderTotal(order);
|
||||
newTools.push({ type: "update_order", ok: true, order_id: order?.id || null });
|
||||
} else if (act.type === "request_human_takeover") {
|
||||
const takeoverResult = await handleCreateTakeover({
|
||||
tenantId,
|
||||
chatId: chat_id,
|
||||
pendingQuery: act.payload?.pending_query || "consulta pendiente",
|
||||
reason: act.payload?.reason || "product_not_found",
|
||||
contextSnapshot: act.payload?.context_snapshot || null,
|
||||
});
|
||||
newTools.push({ type: "request_human_takeover", ok: takeoverResult?.ok || false, takeover_id: takeoverResult?.takeover?.id || null });
|
||||
// Notificar via SSE para actualizar la campanita inmediatamente
|
||||
if (takeoverResult?.ok) {
|
||||
sseSend("takeover.created", {
|
||||
takeover_id: takeoverResult.takeover?.id,
|
||||
chat_id,
|
||||
pending_query: act.payload?.pending_query,
|
||||
});
|
||||
}
|
||||
} else if (act.type === "send_payment_link") {
|
||||
const total = Number(actionPatch?.order_total || reducedContext?.order_total || 0) || null;
|
||||
if (!total || total <= 0) {
|
||||
@@ -339,6 +358,15 @@ const runStatus = llmMeta?.error ? "warn" : "ok";
|
||||
});
|
||||
mark("after_insertMessage_out");
|
||||
|
||||
// Enviar a WhatsApp via Evolution API (si está habilitado y el mensaje vino de evolution)
|
||||
if (provider === "evolution" && !isSimulated && isEvolutionEnabled()) {
|
||||
try {
|
||||
await sendTextMessage({ chatId: chat_id, text: plan.reply });
|
||||
} catch (e) {
|
||||
console.error("[pipeline] Evolution send error:", e.message);
|
||||
}
|
||||
}
|
||||
|
||||
if (llmMeta?.error) {
|
||||
const errMsgId = newId("err");
|
||||
await insertMessage({
|
||||
|
||||
@@ -5,10 +5,51 @@
|
||||
import { ConversationState } from "../fsm.js";
|
||||
import { createEmptyOrder, formatCartForDisplay } from "../orderModel.js";
|
||||
|
||||
/**
|
||||
* Detecta si el usuario pregunta por horarios/días de entrega
|
||||
*/
|
||||
function isDeliveryInfoQuestion(text) {
|
||||
const t = String(text || "").toLowerCase();
|
||||
const patterns = [
|
||||
/cu[aá]ndo\s+(entrega|llega|env[ií])/i,
|
||||
/qu[eé]\s+d[ií]as?\s+(entrega|env[ií]|repart)/i,
|
||||
/d[ií]as?\s+de\s+(entrega|env[ií]|reparto)/i,
|
||||
/horario\s+de\s+(entrega|env[ií]|reparto)/i,
|
||||
/qu[eé]\s+horarios?/i,
|
||||
/a\s+qu[eé]\s+hora/i,
|
||||
/en\s+qu[eé]\s+horario/i,
|
||||
/cuando\s+(me\s+)?lo\s+traen/i,
|
||||
/d[ií]a\s+y\s+hora/i,
|
||||
];
|
||||
return patterns.some(p => p.test(t));
|
||||
}
|
||||
|
||||
/**
|
||||
* Formatea los días de entrega para mostrar
|
||||
*/
|
||||
function formatDeliveryDays(daysStr) {
|
||||
if (!daysStr) return null;
|
||||
|
||||
const dayMap = {
|
||||
"lun": "Lunes", "mar": "Martes", "mie": "Miércoles", "mié": "Miércoles",
|
||||
"jue": "Jueves", "vie": "Viernes", "sab": "Sábado", "sáb": "Sábado", "dom": "Domingo",
|
||||
};
|
||||
|
||||
const days = daysStr.split(",").map(d => d.trim().toLowerCase());
|
||||
const formatted = days.map(d => dayMap[d] || d).filter(Boolean);
|
||||
|
||||
if (formatted.length === 0) return null;
|
||||
if (formatted.length === 1) return formatted[0];
|
||||
|
||||
// "Lunes, Martes, Miércoles y Jueves"
|
||||
const last = formatted.pop();
|
||||
return `${formatted.join(", ")} y ${last}`;
|
||||
}
|
||||
|
||||
/**
|
||||
* Maneja el estado WAITING_WEBHOOKS (esperando confirmación de pago)
|
||||
*/
|
||||
export async function handleWaitingState({ tenantId, text, nlu, order, audit }) {
|
||||
export async function handleWaitingState({ tenantId, text, nlu, order, audit, storeConfig = {} }) {
|
||||
const intent = nlu?.intent || "other";
|
||||
const currentOrder = order || createEmptyOrder();
|
||||
|
||||
@@ -28,6 +69,37 @@ export async function handleWaitingState({ tenantId, text, nlu, order, audit })
|
||||
};
|
||||
}
|
||||
|
||||
// Preguntas sobre horarios/días de entrega
|
||||
if (isDeliveryInfoQuestion(text)) {
|
||||
const deliveryDays = formatDeliveryDays(storeConfig.delivery_days);
|
||||
const startHour = storeConfig.delivery_hours_start?.slice(0, 5);
|
||||
const endHour = storeConfig.delivery_hours_end?.slice(0, 5);
|
||||
|
||||
let reply = "";
|
||||
if (deliveryDays) {
|
||||
reply = `Hacemos entregas los días ${deliveryDays}`;
|
||||
if (startHour && endHour) {
|
||||
reply += ` de ${startHour} a ${endHour}`;
|
||||
}
|
||||
reply += ". ";
|
||||
} else {
|
||||
reply = "Todavía no tengo configurado los días de entrega. ";
|
||||
}
|
||||
|
||||
reply += "Tu pedido ya está en proceso, avisame cualquier cosa.";
|
||||
|
||||
return {
|
||||
plan: {
|
||||
reply,
|
||||
next_state: ConversationState.WAITING_WEBHOOKS,
|
||||
intent: "delivery_info",
|
||||
missing_fields: [],
|
||||
order_action: "none",
|
||||
},
|
||||
decision: { actions: [], order: currentOrder, audit },
|
||||
};
|
||||
}
|
||||
|
||||
// Default
|
||||
const reply = currentOrder.payment_type === "link"
|
||||
? "Tu pedido está en proceso. Avisame si necesitás algo más o esperá la confirmación de pago."
|
||||
|
||||
@@ -80,13 +80,13 @@ export async function runTurnV3({
|
||||
locale: "es-AR",
|
||||
};
|
||||
|
||||
// Cargar configuración del tenant (se usa en NLU y handlers)
|
||||
const storeConfig = await getStoreConfig({ tenantId });
|
||||
|
||||
let nluResult;
|
||||
|
||||
if (USE_MODULAR_NLU) {
|
||||
// Nuevo sistema NLU modular con prompts editables
|
||||
// Cargar configuración del tenant desde la DB
|
||||
const storeConfig = await getStoreConfig({ tenantId });
|
||||
|
||||
nluResult = await llmNluModular({ input: nluInput, tenantId, storeConfig });
|
||||
audit.nlu = {
|
||||
raw_text: nluResult.raw_text,
|
||||
@@ -123,6 +123,7 @@ export async function runTurnV3({
|
||||
nlu,
|
||||
order,
|
||||
audit,
|
||||
storeConfig,
|
||||
};
|
||||
|
||||
// Regla universal: si quiere agregar productos, volver a CART
|
||||
|
||||
Reference in New Issue
Block a user